I am just writing to tell you what a good employee you have in (name omitted for privacy) and how well he represents your company.
When we decided to replace our 28 year-old HVAC system, we did our due diligence and checked various sources for recommendations. Since this is a major expense for us, we took our time, determined which brands might suit our needs, and tried to figure out what kind of system would be best for us. We scheduled several contractors to give us estimates over the course of about a week.
Let me just say that when all was said and done, the decision to go with RonJon was an easy one because (name omitted for privacy) as your representative made your company clearly the best choice. His presentation of the various options, his measurement of our living space, the attention to detail, and patient answering of all our questions was so far superior to the others, it gave us confidence that the company would do a good job.
On the installation date, he came before the installers to make sure everything was OK, and returned at the end of the day to make sure we were satisfied and knew how to operate the new equipment. When a minor problem occurred, he recalled the installers and fixed it immediately.
If you don’t already know it, (name omitted for privacy) is an excellent employee of your company who should be accorded great respect and commendation. You are lucky to have him working for you.