To Whom It May Concern,
I am writing to give a recommendation of the highest level to Ron Jon Heating & Cooling Company. I hired them to install central air conditioning in an older home- cap cod style. I called several companies to obtain estimates. Out of the four estimates, Ron Jon was the only representative who, after looking at the home, told me the job was absolutely possible – with no issues or caveats. Every other company rep wanted to “up-sell” me some new method or other, and one company didn’t even visit the home for an estimate because “capes are too hard to install.” Ron Sr. put me at ease immediately, explaining exactly where the unit could be installed, how the circulation would work and what areas would be impacted. His estimate was more than reasonable. However, even more than the cost, it was important to me that he understood the nature of this house house and how best to cool it, gave me his best recommendation, and took the time to explain his reasoning.
Arranging for installation with the office contact, Stephanie, was a breeze. She kept me right up to date as our installation approached. Communication and support between customer and company is super!
Installation day was amazing to watch. The crew was polite, respectful of the house and property, and wow! They were awesome at what they do. There is a certain amount of “dust and debris” involved with installation but these guys were so aware of not making a mess that they held a box up to the ceiling as the “register holes” were being drilled so as to not create a mess. They were a totally integrated group – working with each other and for each other as the job progressed smoothly.
I highly recommend Ron Jon for anyone’s air conditioning needs. They take pains to work with their customers to make the entire experience a good one and stand by their products. Communication is great, work is exceptional and the quality outstanding.